http://torontosportsmedia.com/toronto-maple-leafs-hockey/is-jfj-working-for-the-rangers-ecommerce-in-2008/133 Keeping an eye on the daily beat Wed, 17 Mar 2010 22:04:41 -0400 http://wordpress.org/?v=2.9.2 hourly 1 http://torontosportsmedia.com/toronto-maple-leafs-hockey/is-jfj-working-for-the-rangers-ecommerce-in-2008/133/comment-page-1#comment-52 LT Tue, 15 Jul 2008 00:40:34 +0000 http://torontosportsmedia.wordpress.com/?p=133#comment-52 Another example of Canada lagging behind the US by 5-10 years...and/or a reflection of the vastly different competitive environment... Customer service/experience is no longer a differentiator in the USA...it is table stakes. Welcome to Canada where we just "take it". Another example of Canada lagging behind the US by 5-10 years…and/or a reflection of the vastly different competitive environment… Customer service/experience is no longer a differentiator in the USA…it is table stakes. Welcome to Canada where we just “take it”.

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